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Salesforce Customer 360

by Salesforce

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CRM Systems

Salesforce Customer 360 is an integrated CRM platform that unites sales, service, marketing, commerce, IT, and analytics. Key components include: * Sales Cloud: Manage leads, opportunities, and sales processes. * Service Cloud: Deliver personalized customer service and support. * Marketing Cloud: Create and manage customer journeys and marketing campaigns. * Commerce Cloud: Build and manage B2C and B2B commerce experiences. * Tableau: Business intelligence and analytics. * MuleSoft: Integration and API platform. * Slack: Collaboration platform. * Einstein AI: Artificial intelligence capabilities embedded across the platform.

Quick Snapshot

# of Employees

84115

Headquarters

San Francisco, California, United States

Founded

Not specified

Pricing

Premium

Screenshots & Demos

Features

No feature information available yet.

Salesforce Pricing

Choose the plan that fits your needs

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Premium Price Range
30 Day Free Trial (No CC Required)

Essentials

Basic CRM for small businesses

$25
/month

Features:

Basic CRM
Live agent support
Account management

Limits:

users: 10
features: basic

Professional

Process automation and workflows

$80
/month

Features:

Process automation
Email pipelines
Role management

Limits:

features: standard
Most Popular

Enterprise

Advanced features and AI

$165
/month

Features:

Real-time collaboration
Opportunity scoring
Advanced workflows

Limits:

ai: paid add-ons
features: advanced

Unlimited

Full Customer 360 capabilities

$330
/month

Features:

All features
Built-in AI
Expert consultations
Full support

Limits:

ai: included
features: all

Unlimited+

Premium enterprise features

$500
/month

Features:

Everything in Unlimited
Additional premium features

Limits:

features: premium

Need a custom plan?

We offer custom pricing for large teams and enterprises with specific needs.

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