Tech Stack Stories

Behind the scenes with independent tour operators

Tech Stack Stories takes you behind the scenes with independent tour operators who've navigated the complex world of tourism technology. Hosted by Madison and Jacob from Directoury, each episode features candid conversations with operators who share their real experiences choosing booking systems, payment processors, waiver solutions, and more. From costly mistakes to game-changing discoveries, these authentic stories help fellow operators learn what actually works in the field. Whether you're evaluating your first reservation system or optimizing an existing tech stack, you'll gain practical insights from operators who've been there, done that, and lived to tell the tale.