Directoury
Summer 2025 Edition

The Experience Operator's Booking System Buyer's Guide

A Strategic Framework for Platform Selection

30 min read
For all business sizes

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Executive Summary

Time Investment: 30 minutes to read, lifetime of smarter business decisions.

What You'll Discover:

  • How to sidestep the $50,000+ mistake that derails most experience operators when choosing booking platforms
  • A battle-tested framework to evaluate any platform in 5 minutes
  • Step-by-step roadmaps for both first-time implementations and platform migrations
  • Metrics to track ROI and platform performance

How to Use This Guide

Choose your path based on your current situation

First Digital System?

You're moving from manual bookings (phone, email, spreadsheets) to your first digital platform.

1.Complete Part 1: Business Assessment
2.Follow Part 2A: First-Time Implementation Path
3.Rejoin at Part 3 for vendor evaluation

Switching Platforms?

You're migrating from one booking system to another.

1.Complete Part 1: Business Assessment
2.Follow Part 2B: Platform Migration Path
3.Rejoin at Part 3 for vendor evaluation

Need a Quick Decision?

Skip to Chapter 6: The 5-Minute Platform Evaluation for quick vendor comparison.

What's Inside This Guide

Comprehensive coverage of the entire selection process

Ready to Find Your Perfect Booking System?

This guide will walk you through every step of the selection process. Let's begin with understanding your business requirements.