Intercom
CRM Systems
Intercom provides a suite of tools designed to help businesses acquire, engage, and support customers throughout their lifecycle. Its platform emphasizes proactive and personalized communication, leveraging AI and automation. Key features typically include: - Business Messenger: Customizable chat widget for websites and apps. - AI Chatbot (Fin): Automated responses and issue resolution powered by AI. - Shared Inbox: Collaborative workspace for managing customer conversations across channels. - Product Tours & Onboarding: Guide new users and highlight features. - Email Marketing & Campaigns: Targeted messages to engage users. - Help Center Articles: Create and manage a self-service knowledge base. - Integrations: Connect with a wide range of other business tools and CRMs. - Reporting & Analytics: Track customer interactions and team performance.
Quick Snapshot
# of Employees
1795
Headquarters
San Francisco, California, United States
Founded
2011 (14 years)
Pricing
Premium
Screenshots & Demos
Features
No feature information available yet.
Intercom Pricing
Choose the plan that fits your needs
Essential
Great for small businesses
Features:
Limits:
Advanced
For growing businesses
Features:
Limits:
Expert
For demanding businesses
Features:
Limits:
Need a custom plan?
We offer custom pricing for large teams and enterprises with specific needs.
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